Re: New Oil Tank Water Test
I had a delivery from your company last week when the driver mentioned that the top had been left off my newly installed oil tank which may have allowed water to get into the oil. I thought no more of this and just hoped all was OK.
After returning from work on Monday, I found a compliment slip from SCF in my letter box explaining that Karl had done a “water dip” test which confirmed there was no water residue.
I would like to thank you very much for taking the time to test the oil in the tank. I was very surprised and delighted that this had been carried out – and that the outcome was a good one.
Many thanks and kind regards
Dear Southern Counties
Further to my telephone call at 0810 this morning “pleading” for an urgent delivery of fuel. It is being delivered as I type this email (11.50am) Many thanks indeed for your very efficient service. The delivery driver has advised my wife that there was only one inch of fuel in the tank – could have been very costly.
Many thanks again
Dear Southern Counties Fuels
Last winter we ran out of heating oil as our regular supplier had a backlog and couldn’t possibly get to us for ‘at least ten days’. You came out the same morning – hence you now have our custom – excellent service!
This is to inform you that we have now changed our heating system and will no longer be needing oil supplies. We would like to thank you for the many years of excellent service you have given to us, and for the friendly and professional way in which your delivery men have treated us. It has always been a pleasure to deal with your company, and if we should ever need heating oil in the future we should certainly ask you to supply this, and would have no hesitation in recommending your company to anybody else.
K D, Hailsham
Many thanks for delivery of oil & special thanks to your efficient tanker driver.
Mrs Duckmanton, Canterbury
Dear Mr Holmes
Thank you for your letter of 31st January welcoming me as a new customer, The operation from ordering the heating fuel to its delivery, was completed on your part with friendliness and commendable efficiency – and I shall stay with you for my future requirements.
Mr N Sharp, Woking